FAQ

GradeHub is a Software as a Service (SaaS), often referred to as cloud computing, and requires no software to be installed. Cloud computing solutions, such as GradeHub, deliver data and functionality through the Web, rather than having them reside on your desktop/laptop/mobile device, hardware drive, or on your school’s servers.
As a result, your IT team does not have to worry about buying expensive servers and installing GradeHub on every device. Instead, all you need to do is to log onto GradeHub through a supported web browser to gain access anytime, anywhere.
GradeHub is built on a scalable and secure multitenant architecture. Our servers and infrastructure are located in the most secure types of data centers that have multiple levels of restrictions for access. GradeHub protects your account and student data from all other customers by using a unique identifier that restricts access at every level to your data from anyone outside of your account—including us. All data is backed up on multiple servers in multiple locations on a daily basis.
GradeHub can be purchased as a campus license or by students.

Under a campus license, faculty and students can use GradeHub for an unlimited number of exams at your site. Reach out to us via chat for campus pricing.

Without a campus license, GradeHub is free for teachers. At signup, student accounts come with 15 day trial. After the trial period, students pay an annual subscription fee.

Yes, students can use their account for any class with any professor as long as they have a paid subscription. For a campus license, faculty and students can use GradeHub for any exam at the subscription “site.”
GradeHub is a web-based system designed to run on your computer with no downloads or installs so it is ready to use as easily and quickly as possible. We support Chrome, Safari, Firefox, and IE. A high bandwidth internet connection is required using DSL, Cable, Fiber Optics, T-1 or T-3. In your browser, you should have Javascript and cookies enabled.
No, GradeHub receives test answer sheets uploaded as a multiple-page PDF(s) from “regular” scanners. Our platform converts these images to a TIF file for scoring.
Yes, we require you upload PDF files in black and white at 200 DPI in US letter format. These setting are optimal for system performance and reading accuracy.
No, instead of buying Scantrons from the bookstore, students conveniently print answer sheet from their GradeHub account.
Yes, we recommend you bring extra answer sheets for students that forgot to bring one. The number of extra answer sheets you bring will depend on your class size. GradeHub automatically reminds students to bring answer sheets the day before and day of an exam.
No, answer sheets include a barcode with a unique test ID. If a student prints an answer sheet from her account, then the student ID is tied to the test ID at that time. For extra answer sheets printed by teachers, the student bubbles in her student ID at test time, and the test and student ID are tied when the answer sheet is uploaded to GradeHub.
Yes depending on your LMS. GradeHub supports integrations with Canvas and Blackboard. We are working on our integrations with Moodle and D2L.

GradeHub uses both LTI and REST API integrations with your LMS. Contact your information technology team to get started with our integrated solutions.

Yes, GradeHub automatically generates reports for teachers and their students, built right in their accounts. You can request a sample of GradeHub’s reports at gradehub/features.