FAQ

GradeHub is a Software as a Service (SaaS), often referred to as cloud computing, and requires no software to be installed. Cloud computing solutions, such as GradeHub, deliver data and functionality through the Web, rather than having them reside on your desktop/laptop/mobile device, hardware drive, or on your school’s servers.
As a result, your IT team does not have to worry about buying expensive servers and installing GradeHub on every device. Instead, all you need to do is to log onto GradeHub through a supported web browser to gain access anytime, anywhere.
GradeHub is built on a scalable and secure multitenant architecture. Our servers and infrastructure are located in the most secure types of data centers that have multiple levels of restrictions for access. GradeHub protects your account and student data from all other customers by using a unique identifier that restricts access at every level to your data from anyone outside of your account—including us. All data is backed up on multiple servers in multiple locations on a daily basis.
GradeHub is free for teachers. At signup, student accounts come with one free test. After the free test is used, students pay an annual subscription fee.
Yes, students can use their account for any class with any professor as long as they have a paid subscription.
GradeHub is a web-based system designed to run on your computer with no downloads or installs so it is ready to use as easily and quickly as possible. We support Chrome, Safari, Firefox, and IE. A high bandwidth internet connection is required using DSL, Cable, Fiber Optics, T-1 or T-3. In your browser, you should have Javascript and cookies enabled.
No, GradeHub can receive test answer sheets in multiple image formats (i.e., PDF, JPG, TIF, and PNG) from various scanners and our mobile phone apps. Our platform converts these images to a TIF file for scoring.
Yes, although we accept multiple image formats, we require you upload files in black and white at 200 DPI. These setting are optimal for system performance and reading accuracy.
No, instead of buying Scantrons from the bookstore, students conveniently print answer sheet from their GradeHub account. GradeHub automatically reminds students to print answer sheets the day before and day of an exam.
Yes, we recommend you bring extra answer sheets for students that forgot to bring one. The number of extra answer sheets you bring will depend on your class size. GradeHub automatically reminds students to bring answer sheets the day before and day of an exam.
No, answer sheets include a barcode with a unique test ID. If a student prints an answer sheet from her account, then the student ID is tied to the test ID at that time. For extra answer sheets printed by teachers, the student bubbles in her student ID at test time, and the test and student ID are tied when the answer sheet is uploaded to GradeHub.
Yes, GradeHub has an easy to use import wizard to help you import student data from your LMS into GradeHub. Alternatively, when you add a class to GradeHub, we will provide you a unique class identifier that you can send to your students through e-mail. Students using this link will be added to your class roster automatically.
Yes, GradeHub supports custom exports for Blackboard, Moodle, D2L, and Canvas. If your campus is on different or has an older version of the supported LMS packages, we also have a standard export that can be imported into other LMS packages.
Yes, GradeHub automatically generates reports for teachers and their students, built right in their accounts. You can request a sample of GradeHub’s reports at gradehub/features.